Delete your Oh My House account
Last updated: 2026-10-11
You can delete your Oh My House account yourself, at any time, from the app. It takes effect straight away and cannot be undone.
Also available in: Français · See also: Privacy policy · Terms of use · Support
Before you start
- Want to keep a copy? Open Settings → Export this household to download the household's data as a JSON file. Do it for each household you want to keep.
- You own a household that others still use? Deleting your account deletes that household for everyone in it. Let the other members know, so they can export what they need first.
- Want your contributions to other households gone too? Delete them first (see What stays below).
How to delete your account
In the Android or iPhone app
- On the Today screen, tap the gear icon to open Settings.
- Scroll down and tap Delete my account.
- Confirm.
In the web app (ohmyhouse.it-o.fr)
- Open Settings.
- Choose Delete my account.
- Confirm.
For security, the app may ask you to sign in again before it goes ahead.
What is deleted, and when
Everything below is deleted immediately, as soon as you confirm:
| What | Detail |
|---|---|
| Your sign-in account | Your email address and password, in Firebase Authentication |
| Your profile | Your name, colour, avatar, language and the list of your households |
| The households you created | Each one, with all of its content — tasks, lists, recipes, pantry, meal plan, expenses and chat — for every member |
| Your membership of other households | Your member profile is removed from each household you joined |
| The copy on this device | The working copy of your households stored by the app is removed |
What stays
Content you added to a household you do not own stays in that household. Tasks, list items, recipes, pantry entries, expenses and chat messages you added there remain visible to its members, attributed to a former member. This keeps the household's lists and the expense balances intact for the people still using it.
If you want that content gone, delete it yourself before deleting your account (or before leaving the household), or ask the household's owner to delete it.
Also:
- On your devices, your app settings (language, theme, dismissed tips) may remain until you uninstall the app or clear the browser's site data.
- On our side, nothing is kept in our databases once your account is deleted, and we keep no backups of our own. Google, which hosts the service, removes deleted data from its own infrastructure, including its backups, within the time limits set out in its Data Processing Addendum.
- Emails you have sent us, or reports you have made, are kept only as long as needed to deal with them.
If you can no longer use the app
If you have forgotten your password, first try Forgot your password? on the sign-in screen.
If that does not work, or you no longer have the app:
- Write to contact@it-o.fr from the email address of your account, with the subject "Delete my account".
- We may ask you to confirm the request, to make sure it really comes from you.
- We delete the account as described above and confirm by email, within 30 days at most.
Questions
See the Privacy policy, or write to contact@it-o.fr.